Our services
Small packets (0-2kg)
We offer worldwide coverage for packages up to 2 kg. Packages are delivered by the local postal operator, providing excellent value for money. For some countries, we also offer non-postal solutions. Subject to priority handling, reduced delivery time suits all who value quick delivery. Our best expertise lies on small parcels.
Parcel and mail formats and measurements
Our international mail and packet products are based on the international terminal dues system governed by the Universal Postal Union (UPU). Within Europe, the UPU regulations are enhanced by the Interconnect Agreement, which is valid in all major countries (EU and non-EU).
Packages are separated as boxable and non boxable.
The Terminal system differentiates three formats:
Letters (P)
Flats/Boxable (G)
Packets/Non-boxable (E)
Boxable items are letters and flat small packages that fit into the post boxes.
Service levels
We offer several different services depending on customer needs.
Please choose a suitable service below.
Registered
- Parcels are sorted on destination country level
- Maximum parcel weight 2 kg. Full Track & Trace to the majority of destination countries
- Compensation for Lost or Damaged up to 35 EUR
- POD against recipient inquiry
Unregistered
- Parcels are sorted on destination country level
- Minimum parcel weight 2 kg
- Track & Trace till ‘Arrival to Destination’
- No compensation nor insurance. No POD
- The most cost-efficient way for delivering small items
- Tracking available till the destination country
- Very popular in Western and Northern Europe
Tracked
- Parcels are sorted on destination country level
- Maximum parcel weight 2 kg
- Track & Trace with 3 mandatory events from AMS hub to the addressee
- No compensation or insurance
- Electronic Delivery Confirmation
Express
- Parcels are sorted on destination country level
- Maximum parcel weight 2 kg
- Track & Trace with 3 mandatory events from AMS hub to the addressee
- Compensation of up to 2 EUR if performance did not meet KPIs
- Electronic Delivery Confirmation
- Priority handling within airmail/priority letter network
Parcels (over 2kg)
Our international parcel & packet delivery solution developed for e-tailers of all sizes selling worldwide. You can choose from several different possibilities how you want your parcel being delivered. We quarantee the speed and transparency of your choice. Best for C2C deliveries.
EMS and Premium Parcels
The Express Mail Service (EMS) is ideal for customers looking for an economical way to ship packages internationally. Using the global postal network to deliver your package, EMS provides delivery option for items over 2kg, which require an express delivery time. In the EU, Premium Parcel service will be a price efficient solution to EMS.
Printed matter
Delivery of documents, direct mail, and magazines. Our global mail solutions for businesses allow you to send marketing mail, business mail and publications. Our solutions are cost-effective and available worldwide. One-off or periodically, we can arrange it for you. Please contact us and we will find a suitable solution. Also, we offer several additional services for your delivery. For instance: Picking up, Sorting and labeling, Last-mile solutions
Additional services
Every client has unique requirements and we are here to accommodate all of them. In addition to traditional services, we can offer flexible tailor-made solutions that suit perfectly for your particular shipping needs.
Value added services
We offer a variety of added value services like
- Customs services for B2C shipments
- Return handling
- Warehousing and fulfilment, including in bonded warehouses
- Delivery of magazines, publications, direct mail and letters
- Cash on delivery service in the markets, where it is popular, like Russia
and other Eastern European markets
- Onboarding to e-marketplaces. We enable sellers to reach more online
audiences in other countries by placing products on local marketplaces - Many European distant sellers keep their stock in Asia until orders arrive.
- To support such trade, we offer a dropshipping logistics model where
purchases go directly from overseas warehouses to individuals who
ordered them
Custom clearance
Starting from July 1, all parcels sent to EU countries must be declared. Post+ customs clearance is fully compliant with the new IOSS based system, which means that EU VAT is payable by the seller (DDP). For sellers who don’t have IOSS registration in the EU, we offer IOSS intermediary solution and VAT administration. For non-EU countries, the main customs regiment will be DDU, where VAT is payable by the buyer / consignee.Still, DDU is offered for deliveries in the EU as well.
Countries
We provide end-to-end delivery options for packets and parcels to virtually any corner of the world. Choose the continent and the country to see which options are available.
Got a special request?
There are no issues we cannot solve. Our sales team is friendly and knowledgeable. We aim to deliver price quotes pretty fast and give you advice. Please do not hesitate to contact us.
