Sven Schwope is the new Managing Director in Germany. The principle he believes in is: “It all starts with trust. In this short interview, you will find out why and what motivated the logistics expert to support PostPlus.
You have been working in the logistics industry for almost 20 years. How did that all happen?
After finishing my A-levels and doing my civilian service, I started an apprenticeship as a Management Assistant in Digital and Print Media at the Bauer Media Group in Hamburg. During that time I was able to get to experience the logistics area of the publishing house, and it became clear that I wanted to continue working in that area. After the apprenticeship, I started in the logistics department of Bauer Vertriebs KG and worked there for seven years in various positions, such as a team leader in order processing. At the same time, I studied business administration on the side. After that, I worked for more than ten years at International-Mail GmbH in Hamburg in various management positions. My last position was that of the General Manager Europe. During my time at International Mail GmbH, I was mainly responsible for the European market. Together with my team, I was able to transform the company from a mail delivery service provider for international and national letters, magazines and catalogs to a cross-border e-commerce provider for goods and parcel shipments.
Why did you decide to work at PostPlus?
The trusting relationship between service provider and customer is extremely important to me. The gut feeling has to be right. And it definitely feels right at PostPlus.
Everyone at the company is highly motivated and wants to achieve the best possible outcome for customers and partners. The opportunity to contribute my own ideas and implement them in a very short time is what I was looking for in terms of successful growth. I am driven by the passion to be there for our customers and partners every day and to optimize current processes as well as to successfully realize projects together with them.
How do you help PostPlus customers and partners?
My vision with PostPlus is to become the most trusted independent postal and parcel service provider for cross-border logistics in Germany and the EU. For me, trust is the basis for sustainable business growth and inspiring customer relationships. I would like to offer our support to all online retailers and companies in Germany and the EU who are looking for growth opportunities through the international movement of goods. The fact that the PostPlus concept works has been clear since the second operating year: we were able to deliver over 25 million cross-border items for our customers across Europe and worldwide. I would like to expand this success story in Germany as well.
What do you see as the biggest difference between PostPlus and other logistics providers?
We work in a customer-oriented way. By combining postal and non-postal products, we can offer individual cross-border delivery solutions and switch from one service provider to the other in real time if necessary. In doing so, we are 100 percent independent.
We focus on ensuring the best possible customer experience. To achieve this, we keep all management levels operational. In addition, we offer short-term testing opportunities for our services before companies decide to partner with us – true to the motto “It all starts with trust”.
Thank you for the interview and welcome to the team!